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FAQ

Product Specifications


Product Availability
All of the cushions that are offered on the cushiono.com web site are manufactured per order based on customer specifications and are available for ordering in any of the furniture fabrics appearing in our fabric collection. While we try to update our fabric collection on a regular basis, we are subject to the notifications of fabric availability provided by our suppliers . As a result we are unable to guarantee that all of the fabrics appearing on the cushiono.com web site will be available from the manufacturer. If your order contains an item with a particular fabric that has been discontinued or otherwise is no longer available but is still appearing on our site, you will be notified as soon as possible by phone or email.

What Type Of Cushion Constructions Are Available?
cushiono.com makes cushions in two different types of constructions. Deluxe style boxed edge cushions and Basic style waterfall edge or knife edge cushions.
Deluxe style boxed edge cushions are constructed with top and bottom fabric panels that are connected by an additional strip of fabric between the two panels, making the cushion look more boxed with well defined edges due to the double seams.
Basic style waterfall edge cushions and knife edge cushions are constructed with top and bottom fabric panels that are sewn directly to each other, creating a softer, smoother edge resembling a waterfall when filled. Thinner cushions with waterfall edge construction are also commonly referred to as Knife Edge cushions.

What Type Of Corners Will My Cushions Have?
Custom cushions made with a waterfall-edge construction that are 2″ thick will be made with basic knife-edge style corners. Cushions made with a waterfall-edge construction that are 3″ thick or more will be made with french corners.

What Type Of Cushion Filling Does cushiono.com Use?
Our Waterfall Edge style chair, chaise, ottoman and seat cushions are filled with your choice of Dupont® brand polyester fiber filling, high quality indoor-outdoor polyurethane foam or reticulated dry-fast foam for outdoor use.
All cushions made with a waterfall edge structure and filled with foam will be made with a foam core that is 1” thinner than the customer selected thickness, and will be wrapped with a fiber batting which will add the remaining 1” to achieve the desired thickness.
All of our Boxed Edge cushions and pads, as well as all of our bench cushions (both Basic and Deluxe styles) are filled with your choice of high quality indoor-outdoor polyurethane foam or reticulated dry-fast foam. Both filling options come standard with a polyester fiber batting for added comfort.
The fibers in our Dupont® brand polyester filling are vertically layered and bonded together using a unique heating process to create sheets of firm 100% polyester fibers that stand upright and support each other for maximum product life. The heat-bonding process uses heat to bond the polyester fibers together forming sheets of filling that are custom-cut and shaped to fit your cushions perfectly.
NOTE: cushiono.com does NOT use resin-bonded fibers which are often bonded using flammable resins that break down and also cause cushions to become extremely dusty over time.

You Offer Trimming On Your Cushions?
Yes. Welting is optional on all custom made cushions. Welting is a type of trimming that is sewn into the seams of the cushion in which the seam cannot be seen and the cushion or pillow is given an appearance of a piping or tubing instead. Welting can be made in either the same fabric or contrasting fabric colors. This provides a crisper look to the cushion while providing enhanced stitching durability.
Cushions made with a waterfall edge construction have a single welt option as there is only one seam. Cushions made in a boxed edge construction have double welt options for the top and bottom seams of the pad.
 Disclaimer: Adding single or double welt trimming to your cushion may add up to ¼″ to the dimensions on all sides.
Do Your Cushions Include Zippers?
Zippers are located at the back width on all of our cushions except waterfall edge seat pads that are completely round or have fully rounded backs, hinged chair cushions, hinged chaise cushions or throw pillows.
Are Your Cushions Made With Serged Inner Seams?
No, our cushions do not include serged inner seams.

Are Your Cushions Made In America?
YES! All of our cushions and pillows are manufactured right here in the United States of America using only domestically manufactured materials.